Before & After: Citability Makeovers
See how to transform real content from uncitable to citation-worthy.
Example 1: Product Description
Before (Uncitable)
"Our CRM solution is the best in the market. We help thousands of businesses achieve amazing results with our innovative platform. Our customers love us and see great improvements."
Problems:
- No specific facts
- Vague claims ("best," "amazing")
- No verification possible
After (Citable)
"Our CRM platform serves over 5,000 businesses in 40 countries. Customers report an average 27% reduction in sales cycle length and 34% improvement in lead conversion rates, based on a 2024 survey of 800 active users."
Improvements:
- Specific numbers (5,000 businesses, 40 countries)
- Verifiable metrics (27%, 34%)
- Source cited (2024 survey, 800 users)
Example 2: How-To Content
Before (Uncitable)
"Setting up a CRM is pretty straightforward. You need to do a few things first, and then you can start using it. Make sure to follow best practices and get your team on board."
Problems:
- Vague instructions
- No specific steps
- Nothing to quote
After (Citable)
"CRM setup typically takes 2-4 weeks for small businesses. The process involves five steps: 1) Data audit and cleaning (3-5 days), 2) Platform configuration (2-3 days), 3) Data migration (3-7 days), 4) Integration setup (2-4 days), and 5) Team training (3-5 days)."
Improvements:
- Specific timeframe
- Numbered steps with durations
- Extractable process
Example 3: Industry Analysis
Before (Uncitable)
"The CRM market is growing rapidly. Many companies are adopting these solutions, and the trend will likely continue. There are several major players competing for market share."
Problems:
- No data
- Vague trends
- No named entities
After (Citable)
"The global CRM market reached $65 billion in 2024 and is projected to grow to $128 billion by 2030, representing a 12% CAGR (Grand View Research, 2024). Salesforce leads with 23% market share, followed by Microsoft Dynamics (6%) and Oracle (5%)."
Improvements:
- Market size with source
- Growth projections
- Specific market share data
Example 4: Expert Opinion
Before (Uncitable)
"We think that AI will change how CRM works in the future. Things will be very different, and companies should prepare for changes."
Problems:
- No credentials
- Vague prediction
- Nothing specific to cite
After (Citable)
"'AI will automate 60-70% of routine CRM tasks within three years,' predicts Jane Smith, CRM consultant with 15 years of enterprise experience and former Salesforce architect. 'Companies that integrate AI-powered lead scoring now will see 40-50% improvements in sales efficiency by 2026.'"
Improvements:
- Named expert with credentials
- Specific prediction with timeframe
- Quantified outcomes
Quick Makeover Checklist
For any content, ask:
- Where are the numbers? Add specific statistics
- What's the source? Cite credible references
- Who says this? Add expert credentials
- Can this be quoted? Make claims extractable
Key Takeaway
Transform vague marketing language into specific, sourced, expert-backed statements. That's the difference between content that gets cited and content that gets ignored.
Complete training: Master all citability techniques in our full GEO course.

