Structured Problem-Solving

Problems at work rarely have obvious solutions. ChatGPT can help you think through problems systematically, avoid blind spots, and develop better solutions.

The Problem-Solving Process

1. Define - What exactly is the problem?
2. Analyze - What's causing it?
3. Generate - What are possible solutions?
4. Evaluate - Which solution is best?
5. Plan - How do we implement it?
6. Review - Did it work?

Defining the Problem

Problem Clarification

Avoiding Solution Jumping

Problem Statement Formula

Root Cause Analysis

5 Whys Technique

Fishbone Diagram

Contributing Factors

Generating Solutions

Solution Brainstorm

Solution Categories

Evaluating Solutions

Decision Matrix

Pros, Cons, and Risks

Stakeholder Impact

Implementation Planning

Action Plan

Anticipating Obstacles

Communication Plan

Complex Problem Scenarios

Recurring Problems

Multi-Stakeholder Problems

Practice Exercise

Key Takeaways

1. Define before solving - Make sure you're solving the right problem
2. Find root causes - Symptoms vs. causes matter
3. Generate multiple options - Don't settle for the first idea
4. Evaluate systematically - Use criteria, not intuition alone
5. Plan for implementation - A solution isn't useful until implemented
6. Anticipate obstacles - Prepare for what could go wrong
7. Measure results - Know if your solution actually worked

Structured problem-solving leads to better outcomes. Next, let's explore decision-making frameworks.